Bought a Groupon to do a bikini laser hair removal. I’ve never had laser hair removal so I was super excited. I had an appointment set up and then was never called or even emailed instructions on what to expect, what I should do before, anything to avoid etc… you know, the professional thing that should be done. I called the morning of my appt (twice) and no one answered. I left voicemails to call me back so that I could know if I needed to reschedule due to not have any pre-op information or if I could still come in. Never a call back. Super disappointed and definitely not how you get customers back. Will have to contact Groupon I guess.